GENERAL CONDITIONS OF SALE
These general conditions of sale govern all relations between society Noeco, S.L. (The "Company") and its Internet customers (the "Customer").
Before any transaction, the customer recognizes and declares know accept these conditions from the moment that click on the accept button.
1 / Special conditions of sale
Customer acknowledges know, at the time of placing the order, the particular conditions of sale indicated on the screen and expressly accept them without reservation. Order placement and confirmation by the customer materializes full and complete acceptance of the particular conditions of sale, only applicable to the order.
2 / Order
The customer orders by clicking on the "add to shopping bag". The requested a total collecting all confirmed by the customer to click on the "confirm" button in the menu bar items are added.
The automatic registration systems of the Company serve as proof of the nature, content and date of order.
3 / Order Confirmation
The Company confirms the acceptance of its order to the customer through the means selected by it: email, fax or mail. The sale will not end until the Company confirm the order.
The Company reserves the right not to confirm an order for any particular reason as product supply, a problem concerning the order received, an abnormal order or a foreseeable problem concerning the delivery. The Company will inform the customer of this end.
The ownership of the goods is not completely transferred until the Company receives the amounts due by the customer.
4 / Terms of delivery orders
The customer will choose the place and date of receipt of the goods at the time of ordering. The Company reserves the right to use all necessary means for delivery of products in the direction indicated by the customer.
5 / Delivery
Deliveries are made within a maximum of 8 working days. If an item is not in stock at the time of placing the order, the Company will inform the customer about it and will confirm the date it will be available or propose an equivalent substitute product. The delivery is paid by the recipient.
6 / Receiving orders
When ordering, the customer agrees to sign the reception by the person making the delivery, which may include any comments it deems necessary. By signing the receiving sheet, the customer acknowledges receipt of the number of packages indicated therein. If the customer observes the lack damaged products or product, you must make a claim to the Company within a period of three days.
Every event as, for example, force majeure, accident, strike, administrative decision or transport strike to delay, prevent or make the supply is extortionate, is, by express agreement, a clause of suspension or termination of obligations society society, without compensation to benefit the client if the event takes place for more than 15 days. In these circumstances, the customer will be exempt, complete and automatically, of their obligations regarding your order. The Company will inform the customer via any suitable means and the same day that the event occurs so that it can freely cancel their orders by reply by mail or e-mail once notified of the event.
When delivering the goods to the customer can not be awarded due to the latter, the Company reserves the right to bill some preparation costs 15 euros (including VAT).
7 / Shipping Company
Deliveries will be made by a renowned company during normal business hours.
8 / Price
All prices are quoted in euros and include VAT. The price to the customer is the price indicated in the order confirmation sent by the Company. Payment for products and services is made by credit card in a secure environment. The Company retains ownership of the products until the customer pays full price products and services.
9 / Sheet products
The photographs showing the products are provided for information purposes only. The texts accompanying these photographs are the reproduction of information contained in the packaging or instructions for use. The differences between pictures and products can only be minimal and do not affect the essential characteristics of the products. The color of the products in the store may differ from the actual product color.
10 / Payment
The products ordered will be delivered after payment by credit card (Master Card, Visa Card, American Express, JCB).
11 / Security of private information
Personal data collected during your connection to our commercial site will be used only to treat your order. We will not sell, lease or disclose your personal information to any person (or third).
12 / Requested Information
When ordering through the site www.tcn.es, agrees that the Company uses personal data about you, reported by you or collected through the operation of the site. These data (names, e-mail address, mailing address, credit card number with expiration date, etc ...) are necessary so that we can process your orders.
13 / Security of personal data
Sending orders (containing the account information) it is done through a secure server. The safety program encrypts all information you type before us is sent. Also, message transmissions are protected against unauthorized access by third parties.
14 / Right to resend goods and retraction term
The customer is entitled to withdraw from this contract within a period of 2 days without justification.
The withdrawal period will expire a day in which the customer or a third party on behalf of the client, other than the carrier acquires the material possession of the goods.
To meet the withdrawal period is sufficient that the communication concerning the exercise by the customer the right of withdrawal is sent before the deadline of withdrawal.
Effects of withdrawal
In case of withdrawal by the customer, the Company will return all payments received from customers, including delivery charges without undue delay and in any case not later than 14 days from the date on which the client report the Company of its decision to withdraw. The Company will carry out such reimbursement using the same means of payment used by the customer for the initial transaction; In any case, the customer will not incur any fees as a result of repayment.
The Company may withhold reimbursement until it has received the goods, or until the customer has supplied evidence of the return of the property, whichever condition is met first.
The customer must return or deliver the goods without undue delay and in any case no later than within 7 days from the date on which the client communicates the decision to withdraw from the contract.
The customer must bear the direct cost of returning the goods.
The customer is responsible for the diminished value of the goods resulting from a different than necessary to establish the nature, characteristics and functioning of the goods handling.
For hygienic reasons, underwear or swimwear products can't be returned or changed. Neither will be accepted returns of products received in poor conditions.
15 / Intellectual Property
When the client connects to the Internet site created by the Company, the customer may not copy or download all or part of its contents without prior express authorization of the Company.
17 / Contact Society